Privacy Policy for PAL APP PTY LTD
Last updated: 7th September 2023
1. Introduction
This Privacy Policy (hereinafter referred to as the "Policy") outlines how PAL App (hereinafter referred to as "the Company") collects, uses, discloses, and protects personal information when you use our educational software platform (hereinafter referred to as "the Platform"). The Company is committed to ensuring the privacy and security of your personal information.
2. Information we collect
2.1. User Information: We collect personal information provided by users during registration, including but not limited to names, email addresses, and contact details.
2.2. Usage Data: We may collect information about how you use the Platform, including log data, device information, and analytics.
2.3. Student Data: In the context of educational institutions, we may collect and store student information, including names, student IDs, grades, and other academic data. This data is typically provided by schools and teachers and is subject to strict confidentiality.
3. How We Use Your Information
3.1. Providing Services: We use your personal information to provide access to the Platform and deliver educational content, features, and services.
3.2. Communication: We may use your contact information to communicate with you about updates, features, and relevant educational content.
3.3. Improvement: We use aggregated and anonymized data to improve the Platform's functionality, content, and user experience.
3.4. Legal Compliance: We may process personal information to comply with legal obligations.
4. Data Sharing and Disclosure
4.1. Educational Institutions: We may share student data with educational institutions, teachers, and parents as necessary for educational purposes.
4.2. Third-Party Service Providers: We may share information with third-party service providers who assist us in operating, maintaining, and enhancing the Platform. These providers are contractually bound to protect your information.
4.3. Legal Requirements: We may disclose personal information to comply with legal obligations, respond to law enforcement requests, or protect our rights, privacy, safety, or property.
5. Data Security
5.1. We employ reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Sale Prohibition Clause:
6.1. PAL App is committed to protecting your privacy, and we want to make it clear that we will never sell your personal information to third parties. We believe in safeguarding your data and using it only for the purposes outlined in this Privacy Policy. Your trust is of utmost importance to us, and we are dedicated to maintaining the confidentiality and security of your information. If you have any concerns or questions about how your data is handled, please refer to this Privacy Policy or contact us at: info@palapp.com.au
7. Your Rights
7.1. You have the right to access, correct, or delete your personal information. Please contact us at info@palapp.com.au to exercise these rights.
8. Data Retention
8.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
9. Children’s Privacy
9.1. The Platform is not intended for children under the age of 13 without parental consent. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9.2 It is the responsibility of schools to seek the express consent from parents and guardians for the use of this platform by children before loading their information into our system.
10. Mobile App
10.1 Your use of PAL App’s Mobile Apps is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our data practices. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
11. Changes to this Privacy Policy
11.1. We reserve the right to update this Policy to reflect changes to our practices or for legal reasons. We will notify you of any material changes through the Platform or by email.
12. Contact Us
12.1. For questions, concerns, or requests related to this Privacy Policy, please contact us at: info@palapp.com.au
By using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.